Frequently asked questions

We can address most of your concerns here.

  • First, enter our website and fill in the order form with all details you have about the task we can help you with. Second, proceed to payment. Purchase our assistance with one of our secure methods. That’s all; your order is accepted and processed by a writer or STEM specialist who’ll be able to deal with it according to your requirements. As soon as we receive the confirmation of your payment, our specialist starts work on your task.
  • There are plenty of options, actually. First, we’ll send you any important updates using the contacts you give us. Second, you can use your personal order page to check the status by yourself. The third option is to write or call our service support, who will give you all the information about the current progress on your task. Remember that we work 24/7 to keep you well-informed regarding your orders.
  • After you get a notification about your paper being ready, it becomes available to preview on your personal order page. You can open and look through it to see if any things have been missed or need further improvements. That’s the point at which you can ask for a free revision. Otherwise, if everything is fine, you can approve the order and download your assignment.
  • Yes, we have a revision policy to clarify all the nuances of free edits for you. First, to get your finished paper edited, you have to contact customer support or use your personal order page. Second, you have only 7 days after approving your order to ask for free edits on it. Third, if you need to add something to your primary requirements, we can’t edit your task for free, but we can do a paid revision anytime you need.
  • Yes, the magical “Refund” button on your personal order page can help you get your money back if you’re not satisfied with our services. Select the type of refund from among the options we offer you and describe the reason for it. After reviewing your claim, we’ll determine the size of the compensation and send your money back according to our policy.
  • Our website is safe and sound by design and its robustness is regularly improved by our cybersecurity specialists. We also take care of your data and prevent any unauthorized access to it. The payment methods we use are totally safe and reliable. And our staff isn’t interested in asking you any questions that aren’t relevant to your order. That’s how we guarantee your confidentiality.
  • No, we aren’t a student-replication service from the future, and we won’t replace you on your exam day. We only provide you with excellent materials for your studies, so you can learn your disciplines faster and more efficiently than ever. Your diploma must be exclusively your achievement.
  • No, we don’t sell any plagiarized, stolen, copied, previously submitted papers. Our uniqueness guarantee is about making you happy with fresh and custom-made materials that are created, without exception, from scratch. This is why the price for our services is pretty reasonable, as every time, our specialist uses their intellectual resources to create a paper you’d like to learn from. This effect cannot be reached with copies of essays or plagiarized research papers, as there’s nothing to study there. This is another reason why we ask you to send your detailed requirements, as the best customized papers are based on specific instructions from the customer.
  • If you want to cancel your order, try to do it as soon as possible to get the biggest possible refund for it. From the moment our writer starts to work, we won’t be able to refund you the full price you paid us. But before that point—you’ll surely get 100% money back for your order cancellation.
  • Almost 79% of all finished materials are delivered ahead of the deadline, but if you see that your due date has been missed, contact our customer support immediately. Something else you can do is check the inbox and spam folder for notifications from us. This is more like an unusual situation for our service, so we’ll help you find the reason for such an occurrence. Our customer support team will make it up to you if your deadline was missed because of our failing.

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